Do you sell brand‑new products?

Yes. All items sold at PlutoHouse are 100% brand‑new, factory‑sealed, and sourced directly from authorized distributors. We do not sell used, refurbished, or open‑box products unless clearly stated on the product page.

How fast do you ship orders?

Most orders ship within 1 business day. Tracking information is automatically emailed as soon as your order is processed. We ship from U.S. warehouses for fast delivery nationwide.

Do your products come with a manufacturer warranty?

Yes. All products include the full manufacturer warranty. For brands like Bose, KEF, and Anthem, you receive the same warranty coverage as if you purchased directly from the manufacturer.

What is your return policy?

We offer a 30‑day return window on most items. Products must be returned in new condition with all original packaging. If you need help with a return, just contact us and we’ll guide you through the process.